Email assistance is managed through a ticketing system that responds with a reference number to every email received, in order to better manage every request.
What is asked of the customer is only to use the correct address by choosing among:
- Administrative needs: email@example.com
- Technical support: firstname.lastname@example.org
- Sales: email@example.com
- Logistics and shipping: firstname.lastname@example.org
We also have a website for the direct management of tickets, that can be reached at the following address:
Through this service it is possible to open tickets directly, consult the status and reply, without using e-mail.