Email assistance is managed through a ticketing system that responds with a reference number to every email received, in order to better manage every request.
What is asked of the customer is only to use the correct address by choosing among:
- Administrative needs: firstname.lastname@example.org
- Technical support: email@example.com
- Sales: firstname.lastname@example.org
- Logistics and shipping: email@example.com
We also have a website for the direct management of tickets, that can be reached at the following address:
Through this service it is possible to open tickets directly, consult the status and reply, without using e-mail.